HUGEROCK SUPPORT
Drivers & firmware
Find documents by model and verify the configuration, revision and scope before deployment.
Confirm the version before updating.
Firmware and drivers must match the exact model, hardware revision, region and current software build. Back up data and follow the supplied instructions; do not use a package for another model.
Request drivers or firmware ↗Prepare the information needed
- Model and serial number
- Current Android / Windows version and build
- Issue description and recent changes
- Connected peripherals and modules
Need engineering support?
Have your model, serial number, software build and issue description ready so the team can identify the right documents and service arrangements.